Grade 12 Engilsh chapter 9

Welcome to your Grade 12 Engilsh chapter 9

After carefully reading the following 30 questions, choose the correct answer.

1. 
According to the text, what is the third step in resolving conflict?

2. 
To understand a conflict from another person's point of view, you should exercise your:

3. 
When defining a problem during conflict resolution, you should avoid attempting to:

4. 
In the process of examining solutions, what type of solutions should be avoided?

5. 
Why should win-lose solutions be avoided in conflicts involving children?

6. 
What is the final step in the conflict resolution process described in the text?

7. 
When testing a possible solution, the text recommends testing it:

8. 
If a solution clearly won't resolve the conflict, you should:

9. 
Who must collaborate to help a teenager endure the pressure of adulthood?

10. 
What can determine a teenager's future path according to the text?

11. 
An observant and guiding person who can help a teenager along the way is a:

12. 
Before examining solutions, you should let the other person know that you:

13. 
Conflicts can probably be resolved through:

14. 
When defining a conflict, you should identify specific:

15. 
Step one in resolving conflict is to:

16. 
While examining possible solutions, you should try to identify as:

17. 
You should look for solutions that will enable:

18. 
When you think you understand the problem as seen by the other person, you should:

19. 
In conflict resolution, testing a solution by putting it into operation is:

20. 
The process of resolving conflict through variety of solutions is part of:

21. 
Win-lose solutions are specifically noted to cause:

22. 
To make sure you see the problem from the other person's point of view, you should:

23. 
Perspective-taking skills help to understand the:

24. 
Confirming the other person's definition of the problem is done:

25. 
Helping a teenager endure pressure is a:

26. 
Possible solutions should be selected and tested:

27. 
Understanding how another person thinks and feels about a problem is:

28. 
Dealing with specific behaviors helps in:

29. 
Adulthood pressure should be handled by teenagers with the help of:

30. 
Which step involves mental testing of solutions?

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