Grade 11 Information Technology chapter 5

Welcome to your Grade 11 Information Technology chapter 5

After carefully reading the following 30 questions, choose the correct answer.

1. 
What is hardware troubleshooting?

2. 
Which software tool is used to check the status of different hardware devices?

3. 
What are methods used to keep hardware in good working condition called?

4. 
Which tool can be used to monitor the performance of a computer system?

5. 
What is a common way to solve slow CPU performance while it is in operation?

6. 
What is a potential problem for organizations that do not take timely backups?

7. 
Preventive maintenance helps to:

8. 
Which of the following is a hardware preventive maintenance method?

9. 
If a computer does not work entirely, what is the first step in troubleshooting?

10. 
Which component is primarily affected by excessive dust and heat?

11. 
Hardware troubleshooting involves checking:

12. 
What is the purpose of using a surge protector?

13. 
When a hardware device is not recognized, where should you first check in the OS?

14. 
Which of the following is a sign of a failing hard drive?

15. 
What should you do before opening a computer case for maintenance?

16. 
Static electricity can damage computer components. How can this be prevented?

17. 
If a computer screen is blank, which should be checked first?

18. 
Why is keeping a computer in a cool environment important?

19. 
Which tool is used to remove dust from a keyboard or internal parts?

20. 
Troubleshooting is a ______ process.

21. 
What component provides power to all other parts of the computer?

22. 
If a USB port is not working, what is a simple troubleshooting step?

23. 
Preventive maintenance for a mouse includes:

24. 
Which of the following is NOT a hardware problem?

25. 
Regular hardware maintenance can prevent:

26. 
What should be used to clean a computer monitor?

27. 
If the computer is making a loud beeping sound on startup, what is likely the issue?

28. 
What is the primary cause of computer component overheating?

29. 
A "POST" error during startup stands for:

30. 
When troubleshooting, checking the simplest solutions first is known as:

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